The point to the story is that we are not a flat rate plumbing company as most companies in the area are. While we do have fixed rates on the most common items, such as water heaters and garbage disposals, the majority of our service work is on an hourly basis. We still believe that charging for our time is the most fair and beneficial business practice to our customers as well as ourselves. We do not feel it is necessary to charge for the "worst case scenario" on every job, as the flat rate companies do. While it is true that in theory, we could take our time and "milk" out each job, this is never the case, and does not benefit us even if we did. The reason is that we charge for the first half hour at a higher rate. This is what pays us to come to your house. This means that we would be much further ahead by completing multiple jobs in a day that took LESS time as opposed to one job that took longer. Besides, as all of our very loyal and repeat customers will, and have attested to, that is simply not how we operate. We are, and always will be, thorough, efficient, honest, and neat. 9 times out of 10, we will be MUCH less expensive than the flat rate guys. See what others have said for yourself: All Area Plumbing reviews on Kudzu.com
Flat rate company motto: We just need to get into every house once.
Our Motto: We would like to build a trusting relationship with customers for life.